Question 1

Is WebTrader affected by the constant electrical outages experienced in South Africa?

Accepted Answer

In South Africa, the parastatal Eskom is notorious for its unreliability. Frequent power outages are a reality in South Africa, and will be for the foreseeable future. As such, disruptions to Internet connections are commonplace, but will not affect received trades with WebTrader. When buy or sell actions are implemented, they become effective on WebTrader, when conditions are met. Even if your Internet connection is severed, or your computer shuts down due to a power outage, this will not affect the order that was already transmitted through WebTrader. Rest assured that WebTrader will fulfill orders when conditions are met.

Question 2

Should I learn about the other trading platforms at AvaTrade South Africa before switching to WebTrader?

Accepted Answer

WebTrader is an all-in-one resource for trading financial instruments from your browser. It is not necessary to delve into the inner mechanics of all the tools and trading platforms available at AvaTrade South Africa, despite their usefulness. Fortunately, WebTrader is all you need to drill down deeper into the financial markets and place trades without any download or installation of software. WebTrader was designed for quick-trades, courtesy of a low-intensity learning curve, and greater control of your trading. Buy and sell orders are easy to place once you have selected your chosen assets. Red for sell and Green for buy.

Question 3

How do I restore the server connection with WebTrader?

Accepted Answer

From time to time, you may receive a ‘Server Connection Failed Error’. The WebTrader system may display this error message immediately after login if your connection proves unsuccessful. To restore your server connection, simply click on ‘Try Again’. If that doesn't resolve the issue, check your Internet connection, and power supply to your PC, Mac, smartphone, or tablet. Remember that WebTrader runs directly from your browser (Safari, Opera, Internet Explorer, Mozilla Firefox, or Google Chrome). You need a stable and secure Internet connection at all times.

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